Recognition of quality
- NCQA Accreditation in Utilization Management — full three-year accreditation. Certificate (PDF)
- NCQA Accreditation in Credentialing & Recredentialing — full three-year accreditation. Certificate (PDF)
- Unified Medical Quality Commission — Accreditation for Excellence in the Delivery of Patient Care.
- Southern California Foundation for Health Care — Wellness Excellence Award in Health Education (five consecutive years).
- Southern California Foundation for Health, Education and Research — Marquis Award for Outstanding Innovation in Healthcare Management.
- November 2024 — "Healthcare Ratings Soar for Heritage Provider Network," with elite Medicare Advantage Star Ratings across all affiliated medical groups.
Documentation
HPN's current NCQA accreditation certificates and supporting documentation:
- NCQA Accreditation in Credentialing & Recredentialing (2025) — Certificate (PDF)
- NCQA Accreditation in Utilization Management (2025) — Certificate (PDF)
- NCQA Accreditation Certificate (2022) — Certificate (PDF)
- NCQA Decision Letter (2022) — Decision Letter (PDF)
Update needed: dates for all historical awards; current star-rating scores by medical group; HEDIS performance data; 2025 awards and recognitions once announced.