Members have a right to receive information about the organization, its services, its practitioners and providers, and rights and responsibilities. Members have a right to be treated with respect and recognition of their dignity and right to privacy. Members have a right to participate with practitioners in making decisions about their health care. Members have a right to a candid discussion of appropriate or medically necessary treatment options for their conditions, regardless of cost or benefit coverage. Members have a right to voice complaints or appeals about the organization or the care it provides, without discrimination (including cancellation of contract) solely on the grounds that the member filed a complaint. Members have a right to make recommendations regarding the organization’s Rights and Responsibilities  policies. Members have a responsibility to supply information (to the extent possible) that the organization and its practitioners and providers need in order to provide care Members have the responsibility to follow plans and instructions for care that they have agreed on with their practitioners. Members have the responsibility to understand their health problems and participate in developing mutually agreed upon treatment goals to the degree possible.